This Website is not intended for children and we do not knowingly collect personal information relating to children.
We are Valve-Kits Group Limited, a company registered in England and Wales (company number: 11470145) whose registered office is at Cawley House, 149-155 Canal Street, Nottingham, Nottinghamshire, United Kingdom, NG1 7HR.
If you have any questions about how we use your personal information, or if you have any other privacy-related questions, please contact us by any of the following means:
We collect personal information which you provide to us when you access and browse our Website (including when you submit personal information through data entry fields on the Website) and when you obtain products or services, or otherwise interact with us. For example, we may collect the following information from you:
When you use our Website, we also collect the following information about you automatically:
We collect certain personal information automatically through the use of "cookies." A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Website, which helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
We use various types of cookies, including session cookies which improve your internet browsing experience (for example, by helping to load web pages more quickly) and analytical cookies. We use analytical cookies to enable us to recognise and count the number of visitors to our Website and to see how visitors move around our Website. This helps us to improve the way our Website works, for example by ensuring that users are finding what they are looking for easily.
Cookie Name: valve_kits_session
Purpose: Unique identifier for each browser session.
Cookie Name: accept_cookies
Purpose: This cookie is used if you click the ‘Accept’ button in the cookie banner.
Supplier Name: Google Analytics
Cookie Names: __utma, __utmb, __utmc, __utmt, __utmz
Purpose: We use Google Analytics to gather Website statistics. It provides useful information, such as which areas of our Website are the most popular. Opt out of Google Analytics
We may use your personal information in the following ways:
We will not sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us using the contact details set out in section 3, and we will cease any such activity.
We may share your personal information with the following parties:
Our marketing and sales partners
We may share your personal information with our marketing and sales partners, who help us manage our advertising, and enable us to send you information about products and services you may be interested in. These partners help us to manage our customer information and personalise emails.
We may share your personal information with others if the law requires us to, or if we think it is necessary to comply with the law. We may also share your personal information if we need to do so to protect or defend our legal rights, or those of others.
We may share your personal information to investigate suspected unlawful activity.
If we ever wish to sell our business, we may need to share your personal information with a potential buyer or an investor.
If you are obtaining our products or services from within the European Economic Area (“EEA”), then we are required to ensure that we only process your personal information where we have a legal basis to do so. When we process your personal information we will only do so where at least one of the following applies:
We will normally only keep your personal information for as long as we are processing and responding to an active request you submit via the Website. When your request is resolved and closed, we will normally delete your personal information. Sometimes, however, we may keep your personal information for a longer period of time. For example:
We may transfer personal information that we collect from you to third party data processors that are outside of the EEA in connection with the above purposes.
If we transfer your personal information outside the EEA we will only do so where one of the following applies:
We take data privacy seriously and we only use your personal information where we have a lawful basis for doing so, and only to the extent that we need to use it. Whilst we take appropriate technical and organisational measures to safeguard your personal information, no transmission over the internet can ever be guaranteed secure. You should always think carefully before providing or sharing information which you wish to keep private or confidential.
If you are based in the EEA or United Kingdom and accessing our Website, you have the following rights:
If you need help or wish to exercise any of the above rights or have questions about them, please contact us using the details in section 3.
We will consider all such requests and provide our response as soon as we can. Please note, however, that personal information may be exempt from such requests in certain circumstances, which may include circumstances where we need to keep processing your personal information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity. If you wish to exercise any of the above rights, please contact us via the contact details set out in section 3.
This Website may contain links to other websites operated by third parties. Please note that we cannot be responsible for personal information that third parties may collect, store and use through their websites. You should always read the policy of each website you visit carefully.
If you have any complaints, queries or questions about how we use your personal information, you may contact us using the contact details set out in section 3. We will then get in touch with you to see how we can help.
If you have a complaint about how we use your personal information, we would always prefer you to contact us first. However, you may also make a complaint to the relevant data privacy regulator if you wish to do so. Please let us know if you are unsure about how to get in touch with the data privacy regulator.